1. Overview
KakaLulu, operated by New Winda Ltd., is a B2B wholesale provider specializing in pet products. Based in China, we manage five production lines and primarily export to the Middle East, South America, Japan, and Korea.
2. Eligibility
Our Services are intended solely for business entities and individuals aged 18 and older who can form legally binding contracts under applicable law. By using our Services, you represent and warrant that you meet these eligibility requirements.
3. Account Registration
To access certain features of our Services, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information about your business. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
4. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You are prohibited from using our Services:
- In any way that violates any applicable federal, state, local, or international law or regulation.
- To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of our Services.
- To impersonate or attempt to impersonate KakaLulu, a KakaLulu employee, another user, or any other person or entity.
5. Orders and Acceptance
All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason. Prices and availability of products are subject to change without notice.
6. Payment Terms
Payment for products must be made in accordance with the payment terms agreed upon at the time of order placement. We accept various forms of payment, including but not limited to wire transfers and credit card payments.
7. Shipping and Delivery
We ship products to various international locations. Shipping and delivery terms, including costs and estimated delivery times, will be provided at the time of order. We are not responsible for delays caused by customs or other factors beyond our control.
8. Returns and Refunds
Due to the nature of B2B transactions, returns and refunds are handled on a case-by-case basis. Please contact our customer service team to discuss any issues related to your order.
9. Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and images, are the exclusive property of KakaLulu and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
10. Limitation of Liability
To the fullest extent permitted by law, KakaLulu shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use our Services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.
11. Indemnification
You agree to defend, indemnify, and hold harmless KakaLulu, its affiliates, licensors, and service providers, and their respective officers, directors, employees,
